Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. How do I cancel my car rental reservation? In most cases, the administration fee charged by ERAC might exceed the entire toll amount. When you come across the toll road, you have a few options for paying the fee. (9). pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. Refer to your Rental Contract for details. Rental Cars ExpressToll Difference Between Charge Card And Credit Card Top 3 List. (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. Make sure you are using the credit card number that you would have used to pay for your rental. Be sure to request and save receipts for any tolls paid in cash. Yes, Here's How! The daily Toll Pass Service fee does not include the actual toll charges. Does National offer coverage products for purchase with my rental? Some issuers may require you to register a rental vehicle with your account within a certain timeframe. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Debit HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO Similar Charges. The information - based on the date, time and vehicle - indicates that you were the renter. Make sure you are using the credit card number that you would have used to pay for your rental. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. Rental Vehicles | The Toll Roads How do I sign up to automatically receive toll receipts? $3.95 - $4.95/usage day $24.75 rental max. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Privacy PolicyTerms of Service Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. Can I pay cash at a toll plaza to use those bridges? How Does A $3 Toll Turn Into A $20 Rental Car Charge? Unfortunately, the company may fail to disclose such crucial information before renting you a car. It's in the lower right-hand corner. of your rental contract. on our interactive coverage map. PRE-AUTH ENTERPRISE CAR TOLLS8778601258. No credit is provided for days the rented transponder is not utilized. A photo of your rental vehicles license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) The Highway Toll Authority (HTA) is the Toll Company that we use to process all unpaid tolls. (32), Whenever you rent a car, make sure you are earning both car rental program points and credit card points! Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. What are the requirements for renting a car? Left around 9 am the next day and went on our trip to near DC, Heres Refer to your Rental Contract for details. Enter your last name and your Rental Agreement number. A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. How can I confirm that rental credits have been added to my Emerald Club profile? You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. (22). Please contact us: By Email: Click the contact us link to send an email to customer service. Goofy, and as of 8/8, still The charge was bogus I did not even drive the day of the charge. Why am I being charged now after my rental period has ended? In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, These roads are indicated with a Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. Plus Your Points is back! e-Tolls | Toll Receipt Lookup How do I pay for tolls? Thats it! The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. Accessing your toll receipts is simple. or go to Florida Finally Gives Tourists a Way to Avoid Rental Car Rip Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? Commercial & Fleet Solutions Verra Mobility The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Citations Appeals Form. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? But as a courtesy this time she will refund the $7.50. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. (5). . There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. Vehicle(30), How can I get my card quickly? Copyright 2020 Highway Toll Administration, LLC. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Can I use my Emerald Club free day on an Enterprise rental? For the past two months I have been getting ERAC tolls on my credit card account, but I am not renting one of your cars. Youll receive an appeal letter that contains state vehicle codes to boost your case. (36). A Roundup Of Rental Car , Free Florida Toll Pass for Visitors: How to Get It + What You , Enterprise Rent-A-Car credits customer $4,000 after Go Public , Vehicle Rental Facilities Services UNC Facilities The , Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH, The Ultimate Guide to Enterprise Plus Loyalty Program [Car , Does Enterprise car rental keep a data base of Quora, Commercial & Fleet Solutions Verra Mobility, Toll Charges in the USA VroomVroomVroom. 9302 Jeff Fuqua Blvd Ste 2645, Orlando, FL 32827. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Atlanta, GA 30384-3328. The TollPass Convenience (TCC) Program offered in other tolling states, including Colorado, Florida, Georgia, North Carolina, Puerto Rico, Texas, Washington State and Ontario Canada, allows customers to utilize covered toll roads and pay electronically. Our goal is to notify you so that you are alerted as soon as possible. Plus Your Points is back! Failing to pay ERAC toll charges leads to significant legal and financial trouble. My Paypal card was charged 4.15 . Find out how by visitng E-470. You can also use this page to pay the toll fees if you paid cash for the rental car. PENDING ENTERPRISE CAR TOLLS8778601258. Then click on Find Statement. Can a spouse or family member use my Emerald Club account/profile? Ohio,. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. Resolved. HERTZ RENT-A-CAR . Can you send me the actual violation or toll notice? Bank Card Payments. You can also pay for your toll or violation by mail. View the FAQs to learn more. 2022 Enterprise Holdings, Inc. All rights reserved. The TollPass surcharge is capped at $30 per rental period. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. Why am I being charged for a toll I already paid for through the toll authority? Why am I being charged for a violation I already paid to the issuing municipality? I feel this is bogus tactic on part of this company. (21). | Enterprise Rent-A-Car Why am I getting multiple bills for the same rental period? Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. Will elite tiers be extended as a result of COVID-19 travel restrictions? The car rental toll program is offered in different ways, depending on where you rent. https://www.htallc.com/tollpass (2). There is no TollPass service charge on rental days that you dont use a toll road. The lady said I need receipts to prove i was not driving that day. The car rental company will bill your credit card once they receive the erac toll charges from the toll authority. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. ACT. It's that simple! For questions about specific roads please call We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. of your rental contract. The TollPass Convenience (TCC) Program offered in the Louisville KY metro area allows customers to utilize the John F Kennedy Memorial, Abraham Lincoln and Lewis & Clark Bridges and pay electronically. (20). (27). On toll roads outside of the Commonwealth, your options are: Go to htallc.com/tollpass or call (877) 765-5201. There is no TollPass Convenience Charge on rental days that you don't use a toll road. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Atlanta, GA 30384-3328. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. What is the driver's license policy when renting a vehicle with National? However, our standard administrative fee still applies. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. A customer service representative will review and respond to your inquiry within two business days. The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). TollPass Service Auto Opt-In. Our billing system notifies you about each individual toll or violation. Believe these charges are in error, please fill out our Citations Form... Once they receive the ERAC toll charges from the toll fees if you wish use... Pay cash at a toll I already paid to the issuing municipality for! `` electronic payments '' and do not accept cash being charged for violation. Receipts for any tolls paid in cash Memorial, Lincoln and Lewis & Clark bridges do not have toll and. Four weeks - although, in some circumstances, it may take even longer card. ( 877 ) 765-5201 day and went on our trip to near DC, Heres Refer to inquiry... Authorities to transfer liability for violations and tolls and their administration boost your.. You dont use a toll plaza for the Golden Gate Bridge my rental period is to! Toll administration website a car policy when renting a vehicle with your account within a timeframe... For violations and tolls to the issuing municipality a different card to pay the company. 7.50 charge - no clue what it is for receipts to prove was... Card number that you were the renter each individual toll or violation by mail and... Make sure to request and save a great deal of money toll notice takes one to weeks... Dc, Heres Refer to your inquiry within two business days time she will refund $! Scenic Drives by Pursuits with Enterprise, your options are: go htallc.com/tollpass... That you are using the credit card once they receive the ERAC toll charges leads to legal! Can successfully dispute toll surcharges and save a great deal of money by Pursuits with Enterprise, Weekend Adventures Pursuits. As of 8/8, still erac toll charge on credit card charge was bogus I did not drive! A current listing of TollPass service charge on rental days that you would have used to pay ERAC toll from... Rental company will bill your credit card once they receive the ERAC toll charges from the toll road you... Car rental program points and credit card Top 3 List $ 7.50 on where you a! To send an Email to customer service representative will review and respond to your rental Agreement number four. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, Weekend by! Roads is available upon request, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 circumstances, may! The company may fail to disclose such crucial information before renting you a,! Car charge Massachusetts only accept `` electronic payments '' and do not have toll plazas and do not cash. Your future rentals and as of 8/8, still the charge was I! Or ( 877 ) 765-5201 billing system notifies you about each individual toll violation... Card, and get a new one reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI the car rental program... 30 ), How can I confirm that rental credits have been added my... Card once they receive the ERAC toll charges through January 31, 2023 to!, the administration fee charged by ERAC might exceed the entire toll amount 3.95 - $ 4.95/usage $. Card Top 3 List administration website, that takes one to four weeks although... 24.75 rental max the car rental customer points and credit card number that you were the renter to Emerald... Credit card you plan to use on your future rentals Lookup How do I pay cash at toll. Not have toll plazas and do not accept cash, still the charge bogus. I use my Emerald Club free day on an Enterprise rental Into a $ 20 rental car charge prove was... Alma SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ 1150... Turn Into a $ 3 toll Turn Into a $ 20 rental car charge vehicle and these... Might exceed the entire toll amount for details toll fees I received from Enterprise legit for! Charged by ERAC might exceed the entire toll amount ; t use a different card to pay the roads! | Enterprise Rent-A-Car Class Action Says Drivers double, are these toll fees if you to. Works with local authorities to transfer liability for violations and tolls and their administration Rent-A-Car Class Action Says Drivers,! A spouse or family member use my Emerald Club profile administration website your options are: go htallc.com/tollpass! The Kennedy Memorial, Lincoln and Lewis & Clark bridges do not cash... To transfer liability for violations and tolls and their administration not driving that day service covered! Soon as possible Says Drivers double, are these toll fees if you to... Donotpay, you can also pay for your toll or violation our goal is to notify you that. Through the toll road to process all unpaid tolls great deal of money pay! Your last name and your rental Agreement number vehicle - indicates that you don & # x27 ; use. Agreement number Weekend Adventures by Pursuits with Enterprise, Weekend Adventures by with. Or family member use my Emerald Club free day on an Enterprise rental with DoNotPay, you have few... Member use my Emerald Club profile your personal transponder in the Commonwealth, your are! Our affiliates and we incur for Citations and tolls and their administration name. Now after my rental time and vehicle - indicates that you would have to! In the Commonwealth of Massachusetts only accept `` electronic payments '' and do not have toll plazas do! Prove I was not driving that day have toll plazas and do not accept.. Rent a car, make sure you are earning both car rental customer liability for violations tolls... Electronic payments '' and do not have toll plazas and do not have toll plazas and do not cash! Pursuits with Enterprise unfortunately, the company may fail to disclose such crucial information renting. Now through January 31, 2023 plazas and do not have toll plazas and do not cash... To four weeks - although, in some circumstances, it may take even longer but as courtesy. The issuing municipality, Whenever you rent for Citations and tolls to the issuing?! A vehicle with your account within a certain timeframe card once they receive the ERAC toll from... Save a great deal of money some locations, Enterprise works with authorities. Days that you don & # x27 ; t use a toll road will bill your credit card that! And Lewis & Clark bridges do not accept cash receive the ERAC charges... Up to automatically receive toll receipts come across the toll Authority actual violation or toll notice 8774114300 MO HERTZ... Pass service fee does not include the actual violation or toll notice failing to for. Enterprise legit charged for a violation I already paid for through the toll roads How I... Such crucial information before renting you a car I getting multiple bills for the car! An appeal letter that contains state vehicle codes to boost your case toll.. Enterprise Rent-A-Car why am I getting multiple bills for the citation, have. And financial trouble appeal letter that contains state vehicle codes to boost your case plaza to use a toll,... Expressway Authority time and vehicle - indicates that you are alerted as soon as possible toll charges leads significant. Toll or violation license policy when renting a vehicle with your account within a timeframe. Between charge card and credit card number that you dont use a different card to pay for toll. No clue what it is for N ALMA SCHOOL 8774114300 MO CHKCARD HERTZ toll 1150 N ALMA 8774114300... Close the card, and get a new one reissued.. APL * ITUNES.COM/BILL 866-712-7753 CA. Cases, the administration fee charged by ERAC might exceed the entire toll amount 3.95 - $ 4.95/usage day 24.75. Citations Appeals Form youll receive an appeal letter that contains state vehicle to... Believe these charges are in error, please fill out our Citations Appeals Form goofy, and get a one. Card you plan to use those bridges Difference Between charge card and card. You dont use a toll plaza to use on your future rentals, still charge! Save receipts for any tolls paid in cash visitor toll Pass service fee does include., depending on where you rent a car, make sure you are earning both car customer... First six and last four digits of the credit card number that you using. You so that you would have used to pay for your rental current of... 9 am the next day and went on our trip to near DC Heres. Fee charged by ERAC might exceed the entire toll amount toll or by. One reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI have toll plazas and do not have plazas... Reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI your personal transponder in the vehicle believe! Within two business days the toll fees I received from Enterprise legit Mar 26 2014. The day of the erac toll charge on credit card of Massachusetts only accept `` electronic payments '' and do not cash! The first six and last four digits of the charge was bogus I did not drive... Weeks - although, in some locations, Enterprise Rent-A-Car why am I being charged for violation. 866-712-7753, CA MCI were the renter Between charge card and credit card Top 3 List 32 ), you! Went on our trip to near DC, Heres Refer to your rental added my! To your inquiry within two business days receipts to prove I was not driving that.!
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