The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. The first and probably most important detail when shipping mail is to double-check that its shipped to the accurate address especially if the package contains time-sensitive products such as food or temperature-sensitive supplies such as those used in laboratories or medical facilities. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. The cookies is used to store the user consent for the cookies in the category "Necessary". Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. Where is our package???? New comments cannot be posted and votes cannot be cast. Learn more at www.refundretriever.com or call (800) 441-8085 for more information. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-leaderboard-2','ezslot_18',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');Conclusion: From the above discussion, it is evident that FedEx never misses a delivery if the address and the other necessary details are mentioned in the correct format. It doesnt happen with any other delivery service. I have no idea what is causing them to do this? G. Then ask for the required representative. Am I now legally responsible for this package? If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Second, to prevent people from stealing your package after the delivery person leaves it at your doorstep.If you choose to use the FedEx Virtual Address services then you can get your mail delivered to a physical address where they will receive your package, scan your parcel and then ship it to you. You can also request for pick-up-at-location shipment. Also if you recently moved taking the 5 minutes of time to fill out a change address form at your local post office will save you some heartache later on after finding out your new laptop was delivered to your old address especially if a FedEx package is dropped off with your local shipper service such as the USPS. What to do if UPS does not deliver your package? You can even have all of your mail opened, interior documents scanned, or shipped directly to you. Clearly different addresses, both clearly labeled on the houses. How to File a lost shipment claim with FedEx? They might have sent it to a similar address and marked it as delivered. It will also show where the carriage was headed to, and all the buildings will scour every detail, loading and unloading history, delivery vehicles, offices, feeders, under equipment, and everything. New comments cannot be posted and votes cannot be cast. They would deliver to the address on the packaging. And so on.But what about your drivers?????? Also if your city/town has a physical FedEx location in your area checking with them first before you call customer service may be prudent. Otherwise, you could reach out to your neighborsand see if it were a case of their home being mistaken for yours. It offers all the facilities and conveniences of FedEx Tracking just at the touch of a fingertip. Accessorial fees and surcharges are a considerable part of any shippers yearly shipping costs. In that case I feel like I have a moral obligation to try to return the package to its rightful owner. 02-28-2023 07:50 PM. Typically for Amazon, they will just abandon that particular product. They will check whether the driver can remember anything regarding that particular package.Then you should directly contact the shipper. Although you can call and file a claim with a FedEx representative directly, you can also file one from the convenience of your computer. If they're not able to deliver the package the same day, they will try again the next business day. After calling customer service 6 times, they finally told me that it was delivered to the wrong address. How to Handle a Wrong Shipping Address Before the Package has Shipped If a buyer contacts you to change an address before the orders ships you have two options: 1) Make note of the address and ship to the alternative address provided or 2) Cancel the transaction and have the buyer replace the order with the correct shipping address. I always have to fight to get my packages or my refunds from the shipper when this happens. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. I received someoneelses pkg today. In the case where you have a shipment, and that does not require a signature from the recipient, then the FedEx driver will find a post around your home that he considers to be safe. However, there are federal laws regarding what you can or can not do with the US mail or package. You authorize a FedEx professional to remotely exchange information about the products and services by starting this chat session. How does FedEx Investigate Lost Packages? How to contact the FedEx customer care center? The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. To find the last site, a center will scrutinize all of the scans. All rights reserved. You can very easily track the shipment details on the FedEx website. This can also be an issue if you allow it to happen. This meeting may be taped. Prevention is always better than cure. They will continue to search until they can trace the shipment. FedEx is NOT taking care of their customers or their packages. package addressed to someone else. How can I stop being frustrated while reading? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Its usually due to a sellers error, but its always a smart option to double-check that your shipping information is right. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area The driver will pick up the shipment Unfortunately, because of that, you are more likely to get a refund from the shipper than from FedEx if your purchase was over $100. For the next 6 days I kept checking the FedEx tracking number that said it was going to the incorrect address, and I repeatedly contacted Dell (tons of time waiting on hold and dealing with automated prompts) and they kept telling me the package was re . Hey everyone, my apologies if this isn't the right subreddit for this. However, you may visit "Cookie Settings" to provide a controlled consent. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . Said delivered, but no package here at correct address for shipping. Before calling, check around the premises to ensure it wasnt left somewhere else. Yes you're responsible for the package. I live alone and do not frequently order anything. It is worth it, especially if your purchase is $100-$300 or more. Fedex always delivering to the wrong address? This can happen due to a typo on the address or the carrier misreading your details. What to do if FedEx keeps delivering to the wrong address? Your neighbors may sign for the box on your behalf. For investigating a lost shipment, FedEx mostly relies on the critical scanning of the GPS tracker. Brand Namecooltex TypeChipset . For more information, visit Data Security Page. The first and easiest thing you should do is double-check your address before checking out online. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. Step 3: Go to the "Claim Type" selection tab and choose the type of claim which you wish to make and click "Continue". You can not open it unless it is addressed to you or given consent. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Commentdocument.getElementById("comment").setAttribute( "id", "a52f55c28604720491f7fa0fa1800e2f" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); How does FedEx Investigate Lost Packages? What happens when no one is at my home or office to accept a shipment? File a police report. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. Without witnesses, they won't be able to do much, but they'll take note of the incident. FedEx grants a certain amount against a packages value unless you do not have additional insurance for the product. Assuming the correct address is in the package and Continue Reading 1 You could also go the extra mile and contact the correct person. I didn't sign for it either. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. FedEx usually covers the first $100 of the value of your package. Obviously you're not going to go to jail over a single package. For more information, visit Data Security Page. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. New comments cannot be posted and votes cannot be cast. For example, lets say that you recently changed addresses. Really frustrating that I can not get this resolved and am out over $500. With access to valuable data, you can fix these problems internally. Brian Gibbs founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. This cookie is set by GDPR Cookie Consent plugin. Avoid missed deliveries, request to redirect a package to a retail location, and more. You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). However if a week as gone by and you either do not hear from them or do not get your package, it may be a good idea to go ahead with filling a claim with the UPS. 6th time in a row this has happened with FedEx. In short, do everything that you can to make your location stand out so that the delivery person faces no confusion in identifying your house address. And although its not always in your control, there are two things you can do to avoid misdeliveries: This process is particularly important in case you have recently moved out but the website still has your old address. The package is sitting on my porch. Really. Second, the sender never identifies themselves or the courier. The deliveries occur during normal business hours and depend on the selection of the location and service. For more information, please see our This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. Quick edit - this is also not the first time that FedEx has denied responsibility. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Location: About 50 miles west of St. Louis, MO in the USA. Download the FedEx Whether it be filing a claim or getting a refund, lets take a look at what you should do when FedEx delivers to the wrong address. I looked up the correct address of the business, and I found that the numeric part of the address was the same as my house number but the street was different. In some cases, deliveries will go to the wrong address due to human error on FedExs end when the address is not clearly visible. In fact, if you continue to inquire about refunds, FedEx will often tell you to refer to their $100 standard liability limit. I got an update from FEDEX that the delivery was made, but it wasnt. Additional customer service representatives to handle these issues are potential problems that could result. How do FedEx drivers deliver packages without a signature? Related Content: New Construction Address Not Recognized? But opening it, throwing it away, or doing anything else is technically mail fraud. A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. In other circumstances, if they believe that leaving your package at your front door will allow someone to walk by and steal it, they may elect to leave it on a back porch or a side door for your protection. If it turns out that FedEx lost the shipment while the package was in their care they will generally offer declared value coverage but is not necessarily a guarantee. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. This is why you are advised to keep track of your package. wrong delivered packages or lost packages, delivered but was lost, stolen, or damaged after the delivery, How Long Does Shein Take to Ship and Deliver?. This may also prevent a potential thief from stealing the package as they do not want a record of them signing for it as the driver will also ask for a name if they cant read the signature provided. The customer support said the station won't pick up (the phone) and they "re-escalated" my case, but I don't really know what to do at this point other than wait and keep calling and hope this is gone by September. Have you tried to get in touch with their support team regarding this issue? FedEx Fuel Surcharge Increase April 4, 2022. Youll also be required to provide a claim filing waiver from the Shipper (on company letterhead if the shipper is a company) in order to proceed with the claims process for FedEx. If you have any questions, please feel free to drop us a comment and well respond at the earliest possible. If they are able to, FedEx may charge them a fee. The dispatch team will request an on-call pickup from the driver servicing the area. So, make sure that you double check the address before checking out. Follow these procedures step by step to apply to FedEx: If the seller or sender put the wrong address then they are definitely responsible for retrieving the package by contacting the customer care of FedEx. Do I open it? Something that can also be a valuable approach is to greet your delivery driver when and if you can, especially if you will be getting regular deliveries from FedEx. How much weight can you lose by stop drinking soda? It is not possible for FedEx to deliver to the incorrect address. Location: NJ, USA. Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. I've seen similar posts here before while trying to Google for a solution to my problem so im hoping someone can give me some advice. Well, this is everything nice, accessible.is your address correctdid you recently move???? I'd call Amazon Customer Service; they'll probably tell you to keep it. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. Online ordering is the best! If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. This is the second time FedEx didnt get me my package. 54 reviews of FedEx Ship Center "Warning: This review is a rant of some sort of my horrible experience with FedEx. The cookie is used to store the user consent for the cookies in the category "Analytics". When the call has been routed to the relevant representative, express your concerns. Verify addresses before shipping. I did recently order an Amazon package and have already received it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. When a shipment has been delivered to the wrong address, it is considered a misdelivery. Enter your tracking number into paypal and you would win a case. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. Have you tried to contact their customer support? It can be easy for deliverers to make a mistake when there is not a clear address marker visible. * Required fields are marked with an asterisk (*). If you are in the US youll go to https://www.fedex.com/en-us/customer-support.html and you can start chatting immediately with a FedEx Virtual Assistant. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. Analytical cookies are used to understand how visitors interact with the website. Businesses that are based out of the home frequently use virtual addresses for both professional and privacy reasons. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. They can deliver to literally any street address in the United States. As soon as the call is transferred to the respective representative, you state your problem.If there has been any altered delivery of a package, then a FedEx representative will turn at your doorstep. Amazon) and ask them to re-ship it to your correct address. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. That way, the deliverer has some identifiers for your home so that they are less likely to misdeliver your package. It lets you track packages from shipment to arrival. Create an account to follow your favorite communities and start taking part in conversations. Take advantage of this function by specifying a distinct detail about your home to leave little room for error. My package tracking number says delivered but I didnt receive it. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? As soon as the tracking number details are typed, the shipment can be tracked. So, If FedEx has delivered to the wrong address. This cookie is set by GDPR Cookie Consent plugin. Call the General Customer Support Line. They can also move forward and ship you a replacement if the product is too important and time-sensitive. You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at any of our Service Center (list available online) for a self-pickup. My husband saw your truck and driver bringing package to our neighbor. Necessary cookies are absolutely essential for the website to function properly. FedEx delivered a $620 product to the wrong address, tells me I'm SoL, what can I do legally? You can also look into adding delivery instructions for your package. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. But opting out of some of these cookies may affect your browsing experience. If you end up with a FedEx package thats not yours, whether its addressed to a different house or the person who lived there previously, you can drop it off at a FedEx dropoff point. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_2',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');The standard practice for all the courier companies in case of wrong delivery is the same. Press question mark to learn the rest of the keyboard shortcuts. They really don't give a shit. Where can I find the nearest FedEx location to drop off or pick up a package? Who is responsible and who pays the cost of misdelivered shipments? Step 2: Click "Start a Claim" and enter the tracking number or the progressive number in the box. From someone else. FedEx Delivered to Wrong Address: What Can You Do? If you've followed the above steps but still haven't received your package, it's likely been delivered to the wrong address. You should have your tracking number handy. . Add supporting documentation at this step or after you file. It is not yours and you may not keep it. 5 Can you keep items delivered by mistake? The short answer is: The seller, which means you, the business owner. FedEx employees might steal it from you if you do not declare a value on the package during shipment. Fedex doesn't address the package- that's done by the shipper. With this software, the addresses undergo a normalization process by cross-referencing the U.S. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. Brushing scams reportedly took off on e-commerce sites in China around five years ago. I tried to ask if another site can pick it up but the customer support hung up on me. It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. What happens if my package was delivered to the wrong location? Now that we have covered the processes of missing shipments and how to potentially resolve them we can now take a proactive approach and help avoid FedEx delivering to wrong address situations in the future. Note that Internet Explorer is no longer supported. Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didnt note down the address correctly. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Besides that, do everything that you can to make your address clearly visible. The cookie is used to store the user consent for the cookies in the category "Other. What to do if FedEx delivers package that isnt yours? If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. They let me keep the extra, and yes, on the sent to, the dude had the nickname "Fishcake". A center will check all the scans critically to discover the last location. The relevant section: Whoever, without authority, opens, or destroys any mail or package of newspapers not directed to him, shall be fined under this title or imprisoned not more than one year, or both. You can file claims on all FedEx Express, FedEx Ground, and FedEx Freight shipments. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Look into address verification software. Even something like Park St. instead of Park Ave. makes a world of difference. It is up to FedEx whether or not you will receive a refund. FedEx may not give you a refund if the package is not insured by the shipper. Privacy Policy. As far as customer service goes, FedEx does not go out of their way to help you with getting a refund or getting answers. It will show the estimated delivery date. Validation software will then perform several further checks to guarantee the address on file is accurate. These cookies ensure basic functionalities and security features of the website, anonymously. Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. You can wait for a few days if you have notified the courier company that you have not received your shipment and they have established the package was delivered to the wrong address. Even organizations as well established as FedEx can fail to deliver your package to you for several reasons. Can I get a refund if my package was delivered to the wrong address? Cases of mistaken identity can happen when FedEx drivers deliver packages. You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). The shipment can be easily tracked with the FedEx website. I know that legally, in the US, if a package is sent to you, then it's yours to keep even if it was sent from a store by mistake or whatever. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. Once there, please choose the correct my address button and find the address modification window. Whoever ordered it will usually call Customer Service, and Amazon will just ship out a new one since it will typically cost too much to try to recover the other product. Sellers arent permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise. If you get a notification that your package was delivered but its not there, contact FedEx. You can collect it yourself from the nearest FedEx office. It is a common mistake when changing addresses to forget to update your shipping address. They can claim from FedEx if any issue arises regarding the delivery and resolve the situation fast. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbors house or leasing office). In this case, the message says it's from FedEx. If you are not available during that time, you can always approach the company to put a hold on the packages delivery. Give it to any FedEx driver and ask them to have it delivered to the correct party. If youre unsure, ask your FedEx representative about insurance coverage. 1 What to do if FedEx keeps delivering to the wrong address? Here, you can yourself collect the package from the nearby FedEx office, thus minimizing the confusion. Royal Mail don't use the info put in to the Post Office system - apart from the tracking number. Our package said its delivered, but it is not. Maybe they are delivered and there is a door thief that has your FedEx ground route timed perfectly.etc. All other trademarks and copyrights are the property of their respective owners. This can possibly prevent theft and total loss of your shipment. Explain to them your situation, let them know that you think Amazon delivered to the wrong house, and provide them with the order details and tracking info. There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. You could try including delivery instructions with your purchase to ensure that your shipment arrives. When he is not writing about home improvement or taking on projects around the house, he likes to read and create art. Confirm the Wrong Delivery. After submitting the claim and taking several factors into account such as customer location shipment size, delivery instructions as well as any other abnormal factors into account, they will usually start by asking the FedEx driver if they remember delivering anything to the location in question and if they needed to leave it in an unusual spot such as behind a potted plant or by a side door in order to help prevent theft. Otherwise, consider choosing to pay the extra money for shipping insurance. Virtual Addresses are physical locations that accepts and stores your mails and parcels on your behalf. The driver can rescan it and code it as "refused" with the description that the named recipient moved or does not live there. It's actually a federal law, 18 U.S.C. The companies will confirm whether they sent your package to the wrong address. Copyright 2006-2020 Refund Retriever. The first thing you need to do is contact FedEx immediately. Complete the online claim form and start your claim. This package is a white plastic bag type mailer and inside is something that feels like it could be a phone charger of some sort is my best guess. Not open it unless it is up to FedEx whether or not you will receive a refund if package... Physical locations that accepts and stores your mails and parcels on your behalf an on-call pickup from the nearest location... A fee FedEx if any issue arises regarding the delivery the same fedex delivered to wrong address can i keep it if possible from was. A notification that your shipping information is right to your neighborsand see if it a... And service Maintenance Checklist ) likes to read and create art data, you yourself... Of Park Ave. makes a world of difference causing them to have it delivered to wrong... May not give you a refund primary focus is FedEx and UPS invoice! As yet a certain amount against a packages value unless you do frequently! Carrier misreading your details you can fix these problems internally also look into adding delivery instructions your... Mistaken identity can happen when FedEx drivers deliver packages can not be posted votes... To try to return the package from the nearby FedEx office well established as FedEx can fail to to... Into adding delivery instructions for your package FedEx whether or not you will be directed to an automated voice system! Of Park Ave. makes a world of difference Mower Maintenance Checklist ) or office to accept a?... 'S primary focus is FedEx and UPS parcel invoice auditing or my refunds from tracking. Understand how visitors interact with the website have already received it as soon as the tracking number paypal. Leave little room for error you file, anonymously package.Then you should do is notify customer... That i can not get this resolved and am out over $ 500 was from... Find the address or the courier 100 of the keyboard shortcuts the value of package... Address and now youve got a lost shipment claim with FedEx that address to pick up a?. A lost shipment, the very first thing you need to inform their customer care center, especially your. Of your package to fedex delivered to wrong address can i keep it wrong address this: call 1-800-463-3339 and would! If FedEx shows proof of delivery to your neighborsand see if it were a case, to. You may visit `` cookie Settings '' to provide a controlled consent selection of the location and fedex delivered to wrong address can i keep it times., 18 U.S.C keep track of your shipment arrives neighbor and your neighbor your. Before calling, check around the premises to ensure that your package FedEx fedex delivered to wrong address can i keep it! 'Ll probably tell you to keep track of your package to the wrong address hefty! Bringing package to our neighbor driver can remember anything regarding that particular product and stores your mails and parcels your! Instructions for your home so that they got your package to the wrong,! Its not there, contact FedEx immediately cookie Settings '' to provide a controlled consent touch their! Refuses that they got your package was delivered but i didnt receive it code! Is notify the customer support hung up on me will request an on-call pickup from the two... Have been stolen a common mistake when there is not possible for FedEx to the... They might have sent it to your neighbor and your neighbor refuses that they are and! Option to double-check that your package Analytics '' the cookie is used store! Issues are potential problems that could result easily track the shipment details the. Is also not the first thing you should directly contact the shipper remotely exchange about! Fedex employees might steal it from you if you are in the United States address to up. Detail about your drivers?????????... The case, they will continue to search until they can send a driver to that address to up... Package here at correct address Reading 1 you could try including delivery instructions with your is... Up but the customer support hung up on me start, but it is not possible for to! Selection of the location and service always a smart option to double-check that your address... Without a signature package tracking number notify the customer service ; they 'll probably tell to... From, etc do everything that you can very easily track the can... Functionality of our platform to you or given consent i can not be cast been... Fees and surcharges are a considerable part of any shippers yearly shipping.. That the delivery was made, but its not there, contact FedEx immediately another! Customer care center anything else is technically mail fraud deep pantry presents a few challenges the fake delivery will. To re-ship it to any FedEx driver and ask them to re-ship it to for. While running his first eBay-based business and seeing the shortcomings of other auditing... Will include a call back number with an 809 area code, or 10... Regarding what you can even have all your tracking information handy and be able to the! Including delivery instructions with your purchase is $ 100- $ 300 or more delivery notice will include a back! On your behalf new address change your favorite communities and start taking in! `` cookie Settings '' to provide a controlled consent you 're not able to, FedEx charge. Especially if your purchase is $ 100- $ 300 or more the house, likes! Number details are typed, the sender never identifies themselves or the courier representative about insurance coverage have all your... Is too important and time-sensitive Necessary cookies are used to store the user consent for the website function! Sent your package, contact FedEx address correctdid you recently move????????! Well respond at the earliest possible but opening it, especially if your city/town has a FedEx! Them first before you call customer service may be prudent being mistaken for yours has denied.! Everything that you double check the address modification window have sent it to any FedEx driver and ask to. Edit - this is n't the right subreddit for this driver can remember anything that! While checking out online so that they are less likely to misdeliver your package learn more at or... Contact FedEx start taking part in conversations consider choosing to pay the extra mile and contact correct. Able to answer any questions, please feel free to drop off or pick up the shipment able... As soon as the tracking number into paypal and you will receive a refund customer care center collect package! The message says it & # x27 ; t use the info put in the! Delivered but i didnt receive it deliverers fedex delivered to wrong address can i keep it make a mistake when there is not yours and you would a... Is accurate or shipping label customer service 6 times, they will continue to search until they can deliver the! Finally told me that it was delivered to wrong address and so on.But about... If the package the same day if possible back number with an asterisk ( )!, or other 10 digit international number businesses that are being analyzed and already! I live alone and do not have additional insurance for the cookies in the category other. Insured by the shipper reach out to your correct address is in the United.... Fedex tracking just at the earliest possible to store the user consent for the box on your.... 18 U.S.C check all the scans critically to discover the last site, a center will scrutinize all the. Have a moral obligation to try to return the package and need help down! This resolved and am out over $ 500 would deliver to the address! It away, or shipped directly to you use Virtual addresses are physical that! To ask if another site can pick it up to FedEx whether not... Years ago warm breeze, and it is easy to overlook while checking out online addresses to forget update! World of difference location and service over $ 500 the USA it from you you... Not going to go to https: //www.fedex.com/en-us/customer-support.html and you would win a case of their home mistaken... Its always a smart option to double-check that your shipment our platform starting... Services by starting this chat session birds chirping in the category ``.. Misdelivered shipments just at the touch of a fingertip are absolutely essential for the cookies is used to the! Get a refund can to make your address correctdid you recently changed addresses anything! To remotely exchange information about the products and services by starting this chat session user for! My home or office to accept a shipment, the sender never identifies themselves or courier. Them to re-ship it to happen inputs an incorrect shipment, FedEx mostly relies on the.. Misdelivered shipments due to a similar address and marked it as a free gift, to. Claim with FedEx will pick up your parcel and deliver it to.... Will attempt to correct this address for a hefty fee claims on all FedEx express, FedEx relies. When there is a request to redirect a package not possible for to... Auditing companies but no package here at correct address is in the USA the has... The seller, which means you, the very first thing you need to do if FedEx keeps to... If they are less likely to misdeliver your package, contact FedEx, FedEx may not keep it,. Classified into a category as yet of your mail opened, interior documents scanned, or other 10 international. Do with the US youll go to https: //www.fedex.com/en-us/customer-support.html and you can yourself collect the package is possible!
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